كلية التجارة
Permanent URI for this communityhttps://repository.neelain.edu.sd/handle/123456789/489
Browse
7 results
Search Results
Item دور المكتبات ومراكز المعلومات في تحقيق الجوده الشاملة في المؤسسات الصناعية الاردنية(2001) سناء حافظ أمين التكروريAbstract This study highlights the role of libraries and information centers in achieving TQM — Total Quality Management at industrial associations in Jordan. Libraries support organizations of all types; The main function of the special libraries is to provide users of necessary information they need; The industrial library is one type of special libraries. Philosophy of information ser\/ices indicates that each user has the right to access library materials, providicwl that they meet his specific information needs. Public libraries provide "books", but special libraries provide "information" for users; this service is described as "positive service". Many projects have been established, using processed information for investment and profit; the users need information on daily basis, prior to establishing projects, and continuously to be up-to-date with their fields of interest. Non-availability of information at the right time, would be of very highcost, as information is necessary for decision-making, crisis management, and different fields of activities, especially in industrial field. industrial Sector is the main concern of this study in general, and information function in particular. The study is dealing with companies working in Science and/or Technology field. “ information quantity has not been the question any more, but the issue is the utility of available information in various fields, such as economics, industry, agriculture, management, etc. These types of information are described in lslam as "Beneficial Science". Islam urges on learning beneficial sciences; and scientists have special and recognized rates. islam also urges on working, as well as doing things perfectly. Production is not a goal in itself, but it is a tool for achievement of goals, which are welfare of individuals and groups. The worker is responsible for doing his job perfectly, as production, increasing production, and good gualig of products, are public goals for benefit of the society. f Quality nowadays is a global language, and issuing standards for quality, helped in putting fixed levels for product quality. lSO 9000 Family aims at optimal utilization of resources, through specifying functions related to quality, and achieving integration among all functions through one sysiern. _ I 1 it is necessary to cooperate and coordinate all activities of departments and sections, towards achieving the strategic goals of the companies. ‘ Cooperation among departments is almost achieved by communication, exchange of information, and coordination of efforts. This needs documentation of all activities regarding the organization as a whole, and turning results of searches into application, by developing ideas and discoveries from its raw position, into products, on commercial ievelsl, ' it is also necessary to establish information system, detailing how information is going up and down and horizontally in the organization structure. Databases of S&T -Science and Technology fields, are also very important lor companies, to help users find solutions of problems they may face, where information system in any company looks like the nervous system in the humans. Test of hypotheses indicates that the libraries and information centers have positive role or effect in achieving goals of management and other departments of companies, by which we can say " Libraries and information Centres have positive role or effect in achieving TQM. The respondents think that provision of information on company level helps saving time of trying to find the right information, then utilizing of information on company level as a whole, helps in increasing productivity, developing management style, increasing sales, improving quality products, increasing culture in general, help identifying new products, making new decisions, solving urgent problems, and identifying new investment opportunities. Respondents disagree that provision of information on company level causes over- expenses on materials may not be used, or over-staffing in information services field, or increasing cost without reasonable purpose. The researcher recommends, as a result of this study, that each company establish central management for information, and establishing cooperative industrial information center, to provide positive information services, such as current awareness bulletins, and selective dissemination of information (SDI) services, to help users benefit of information, at minimum costs. The researcher also recommends utilization of Internet technology, in providing developed information services, with focus on Arabic Language, as Internet is being increasingly accessed. The researcher also suggests similar studies on other companies, such as banks, service, and insurance companies, which may contribute in establishing special Information centers, in various fields of interests, and to be the beginning of special information centers on local, then Arabian, then regional, then international level.Item أثر تطبيق إدارة الجودة الشاملة على أداء انشطة الشراء والتخزين في القطاع الصناعي دراسة حالة بعض الصناعات التحويلية في السودان(2008) محمود احمد النعيم احمدAbstract This research addresses the impact of applying total quality management on the performance of the purchasing & warehousing activities in the industrial sector. It scrutinizes the state of some transformative industries in Sudan. The study approaches purchasing and warehousing (P&W) activities from the total quality management (TQM) perspective, taking Sudanese industrial sector as a case study. Three firms are chosen to represent this sector; Hajjar Cigarette &Tobacco Factories Ltd., Amiphanna Laboratories Ltd., and Blue Nile Dairy Co.Ltd. The problem that this research addresses emanates from ~the observation that a sizeable number of Sudanese industrial firms do not follow scientific methods in their P & W activities. Moreover, these firms do not seem to value the important role that these activities play in the success of the firms, and the fulfillment of their objectives. These firms do not apply TQM methods on their P&W activities, and they do not make use of its multi-faceted capacity. This observation led the researcher to look into this problem in depth. Using SPSS, the researcher tested the following four hypotheses. 1. The Sudanese industrial firms apply scientific methods in the P&W system, which pave the way for applying the TQM. 2. There is a relationship between the organization culture and it's adoption and application of TQM in P&W activities of the Sudanese industrial. 3. There is a relationship between the application of TQM and.the training of the P. &W. staff. 4. The organization structure of the P&W department at the Sudanese industrial finns is affected by the application of the TQM. The researcher concluded that all the above mentioned hypotheses are correct, and he arrived at a number of results, including the following: l. The administrative systems of the three firms are good. However, they need continuous improvement in accordance with the scientific principles of management. 2. The employees of the three firms have good knowledge of TQM. 3. The concerned firms adopt scientific methods of P&W. activities. On the basis of these results, the researcher makes the following reconrnrendations: l. The organizational structure of the studied firms be looked into and reformed. _ 2. The employees of the studied firms be given advanced training in TQM. 3. The public sector is to follow and support TQM. The researcher suggests the following topics for further study: 1. The stagnant stock problem in the Sudanese public sector. 2. The right price and value analysis. 3. Total Quality Management in the Sudanese public sector.Item امكانية تطبيق ادارة الجوده الشامله بالموسسات العامه : دراسة حاله علي الموسسه العامه للاتصالات السلكيه واللاسلكيه بالجمهوريه اليمنيه(جامعة النيلين, 2008) رياض يحيي حسين الغيليStudy the problem has been narrowed down in the search for the possibility of applying TQM Foundation public telecommunications Republic of Yemen, since this application will rise to services provided by the Foundation to better meet the needs of interest and wishes of the beneficiaries of these services in the shortest possible time and with the least possible cost, as deficiencies in the provision of services within the service governmental institutions requires the search for the best model in the administration, which helps to raise the levels of productivity and service delivery in accordance with specific steps and procedures in a scientific and accurate. Study aimed to: l. Marketing ideas "total quality management" to the officials and staff of the Foundation for Public Telecommunications in Yemen to understand the urgency to the need to apply in practice. 2. Creating and disseminating concepts and vocabulary and ideas of "total quality management" among workers institution Assembly telecommunications Yemeni extremclyimprove their performance career. ' Q W 3. Identify trends in public institution serving telecommunications Yemeni about the possibility of the application of TQM_Foundation. 4. Identify the impact of personal differences and functional trends working towards the possibility of the application of TQM Foundation. S 5. Know the extent of the application of the following principles: (a focus on the consumer, a focus on operations and results together, the prevention of errors, cooperation and team Work, decision-making based on facts, returning impact "feedback"). 6. Identify the requirements of the application of TQM Foundation public telecommunications. 7. Identification of the main obstacles to the application of Total Quality Management Foundation. . Questions isthe study in question President: What is the possibility of applying TQM Foundation public telecommunications Republic of Yemen? , The ramifications of this question seven questions, as follows: First question: What is the interest of the senior management of the institution of public telecommunications concept of total quality management? I r if l Second“ question: What level of knowledge workers in the public telecommunications concept of total qualitymanagement? ‘ Third question: What are the trends working in the Public Institution for telecommunications towards applying TQM? Fourth question: What are the principles most application of the principles of total quality ‘management in the Public Institution for telecommunications? Question Five: What are the most important requirements of the application of TQM Foundation public teleconnnunications? Sixth question: What are the obstacles to the application of total quality management Foundation public telecommunications? Seventh Question: What is the impact of personal differences and functional trends working towards the possibility of the application of total quality management institution? ' 5 l 5 V Findings of the study to the possibility of the application of TQM Foundation public telecommunications Republic of Yemen, in addition to the following results: - V l. The study showed that most members of the sample felt that the institution eligible for the application of total. quality management, and leadership of the institution has knowledge and desire and willingness adequate for the application of TQM. - 2. The study showed that the majority of the sample felt that apply TQM Foundation in stages, gradually at the hands of specialists TQM. T 3. The study showed a high level of knowledge among workers in the enterprise concepts and the principles of total quality management. 4. The study showed that the majority of members support the majority of the sample was pivotal in the requirements and constraints of the application of TQM Foundation. 1 5. The study showed the presence of a statistically significant difference between the directions of the sample towards applying TQM attributable to: age, qualification, experience and job. 6. The study showed there are no statistically significantdifferences between the trends of the sample towards applying TQM attributed to a changing sex. » The study; the leadership of the Foundation for Public Telecommunications need to accelerate the application of Total Quality Management Foundation to raise their services and rearrange the organizational structure of the institution, commensurate with the requirements of application, and the use of specialist from outside the institution to oversee the application, and to encourage scientific research in the field of comprehensive quality, and intensify training programs for the Department TQM.Item أثر إدارة الجودة الشاملة في تحسين أداء المنشآت : دراسة مسحية علي أساتذة كلية التجارة بجامعة النيلين بالخرطوم(2003) زين العابدين عالم مصطفي احمدAbstract The Effect 0fTQM In Work Performance Total Quality Management is one of the media for work performance in the firms , to reach the goals of these firms, to over come the competition, there for the media to achieve total quality management in the firms to make good compliance. /' This study tries to find an answer of what is the main concepts of ( TQM) which can be improve work performance, the topic of the study is divided into five chapters: ' Chapter one: presented total quality management that can increases the work performance. ' Chapter two: devoted to the main concepts of total quality management. Chapter three 1 shed light on how to practice total quality management between planning and execution. Chapter four explores the main concepts on how to make work performance in general firms. - Chapter five present the results and the recommendation of the study. Generally, it can be said that total quality management can guide the most efforts can be done by he management, this study analyzes the execution of ( TQM) between planning and practical field. The end of this analyzes concludes the work performance improvement media. To reach the results and recommendations the study follows the descriptive method worth mentioning that the researcher checked so many refrences in the field of the study the thing that can be fruitful to the researcher & make a questionnaire to reach the goals of the study. The researcher approves hypotheses upon which this study was built as follows: there is a positive relationship between total quality management and work performance. & there is a relationship between the practice of total quality management. Finally, the researcher introduces the recommendation of the study such as: . -Make short hand to the work procedures for better execution. - To make feed back for the data between college departments. - The direct manager should represent a good suitable support to the workers continously. - The management should use blingual assessment to evaluate the workers »|' efforts.Item المحاسبة علي اساس الجودة الشاملة(2004) نايلة حسن عبد القادرAbstract c The basic problem is the prevailing believe among most individuals that, there is a contradiction between quality and cost, irrespective of the losses caused by weak quality level due to an increase in spoiled and defected products. This study aimed to highlight the role of total quality management cost, and the saving in cost achieved by enterprises which is the result of disappearance of defected production, and this in turn leads to increased profitability. The study adopted deductive and inductive methods to analyse data collected through interviews conduced with samples from the following population :- l. Sudanese Companies and industries. 2. Private Audit Finns. 3. Educational Corporations, public and private. To achieve research objectives following hypotheses have been tested :- 1. Data and information provided by total quality costing are useful in determining the quality trends. 2. Careful expenditure in activist related to total quality costing leads to the achievement of total quality management and an increase in profitability. 3. A weak quality level indicates that, there is a defect and deficiency in the system, which must be amended by implementing the modern quality methods. 4. The information provided by the conventional methods measuring cost are insufficient in planning to achieve total quality management. 5. Concentration on targeted value is the guarantee for the enterprise to remain active in National and International market. Finally, the researcher has come out with various results and recommendation as follows :- 1. The cost of amendments to eliminate inefficiency is higher than the cost of good quality products produced from first time. ' 2. Expending in activities relating to quality leads to increased profitability . . 3. Information about the cost of total quality management is almost nil in Sudanese enterprises. The recommendations :- 1. The necessity of implementing total quality management system so as to enable the Sudanese products to compete in intemational markets. 2. The importance of drawing attention to the knowledge about total quality management system in the Sudan.Item اثر تطبيق ادارة الجودة الشاملة علي اداء القوات النظامية(دراسة حالة القوات المسلحة)(جامعة النيلين, 2006) ابوبكر عبدالله ادم محمد احمدABSTRACT The objective of this research is to study and analyze the impact of applying of the Total Quality Management (TQM) on the Sudanese Regular Forces with reference to ‘the Sudanese Armed Forces as a case study. The problem lies in the decline of the Anned Forces‘ performance and possible upgrading, improvement and excellence according to TQM concepts. The study hypothizes that Total Quality Management (TQM) is a method for improvement and that the Ar1ny's concepts and culture could keep up with development and modernization which are the State's sole responsibility. The study has adopted descriptive, historical and analytical method in handling primary and secondary data as well as social survey in the questionnaire. The most important results: a- Total Quality Management (TQM) is not specific science, but it's a field of modern administration attempts whose advocates tend to create new concepts and techniques that can improve efficiency of their skills to cope with development and modernization. b- The possibility of application of the (TQM) on the Sudanese Anned Forces. The most important recommendations: a- The application can be made through conviction and commitment of the Higher Command and juniors. b- Dissemination of TQM culture through programs and seminars targeting commanders and through training disciplines for the units and candidates c- Establishment of a Plarming Department for Quality at the Ministry of Defence to pave the way for institutional work in the future to ensure quality in all domains.Item :نموذج محاسبي مقترح لاستخدام تكاليف الجودة الشاملة في تقويم أداء المنشآت الصناعية (دراسة تحليلية تطبيقية)(2009) يحي عمر إبراهيم الأهدلالمستخلص باللغة العربية : تناول البحث نموذج محاسبي مقترح لستخدام تكاليف الجودة الشاملة في تقويم أداء المنشآت الصناعية، حيث تمثلت مشكلة الدراسة في معرفة مدى تأثير تكاليف الجودة الشاملة على المبيعات ا لن ذلك يمثل أهمية قصوى للمنشآت الصناعية من أجل تحسين فرص الربحية بها وتقويم الداء، نظً . وتحسين موقفها التنافسي في السوق المحلي والخارجي كما هدفت الدراسة إلى تحقيق عدة أهداف منها تقديم نموذج مقترح لكيفية تحديد وقياس وتحليل وتبويب تكاليف الجودة الشاملة، وبيان طبيعة علقة الرتباط بين بنود تكاليف الجودة الشاملة بعضها البعض، وبيان طبيعة علقة الرتباط بين بنود تكاليف الجودة الشاملة والمبيعات، وكذا بيان أهمية استخدام المعلومات المالية لتكاليف الجودة الشاملة في تقويم الداء واتخاذ القرارات . ولتحقيق أهداف الدراسة فقد تم اختبار الفروض الصفرية التالية : الفرضالول : ل يترتب على تطبيق منهج إدارة الجودة الشاملة تغيير جوهري في تكاليف الجودة سوا ًء على المستوى الجزئي أم الجمالي . الفرضالثاني : ل توجد علقة ارتباط معنوية بين كل من تكاليف المنع والفشل من ناحية، وتكاليف التقويم والفشل من ناحية أخرى . الفرضالثالث ل توجدعلقة ارتباطمعنوية بينكٍ : لمنبنود تكاليفالجودة الشاملةوالمبيعاتمنناحية،وإجماليتكاليفالجودة الشاملةوالمبيعاتمن ناحية أخرى . الفرضالرابع : ل يؤدي تطبيق نظم التكاليف الحديثة إلى تغير جوهري في تحديد وقياسكلفة الوحدة المنتجة، وتقويم الداء . لقد توصل الباحث إلى نتائج تفضي إلى رفض الفروض الصفرية التالية : 1 -يترتب على تطبيق منهج إدارة الجودة الشاملة تغير جوهري في تكاليف الجودة سوا ًء على المستوى الجزئي أم الجمالي . 2 -توجد علقة ارتباط معنوية بين كل من تكاليف المنع والفشل من ناحية، وتكاليف التقويم والفشل من ناحية أخرى . 3 -توجدعلقة ارتباطمعنوية بينكٍ لمن بنود تكاليفالجودة الشاملةوالمبيعاتمنناحية،وإجماليتكاليفالجودة الشاملةوالمبيعاتمن ناحية أخرى. 4 -يؤدي تطبيق نظم التكاليف الحديثة إلى تغير جوهري في تحديد وقياس كلفة الوحدة المنتجة، وتقويم الداء . وختمت الدراسة بتوصيات مهمة مرتبطة بنتائج الدراسة من أهمها : 1 -أن تعمل المنشآت الصناعية على دراسة اتجاه تكاليف الجودة على المستوى التفصيلي والجمالي لن ذلك يؤدي إلى تخفيض التكاليف لقل ما يمكن . 2 -أن تكثف المنشآت الصناعية من جهودها لتقليص تكاليف الفشل وجعلها تتجه نحو الصفر كونها ل تضيف قيمة لجودة الداء . ا لتأثيرها 3 -أن ترفع المنشآت الصناعية من درجة الهتمام والعناية بتكاليف المنع نظرً الكبير على زيادة المبيعات . المستخلص باللغة النجليزية : The research tackles a proposed accounting Model for the employment of total quality cost to assess industrial establishments performance, the study problem represented in the impact of total quality costs on performance assessment, the research aims to achieve several objectives of which the presentation of a proposed pattern to exploit total quality costs in the evaluation of industrial institutions and charily the nature of associate relation within total quality costs, sales as well as the importance of fiscal information for performance assessment and decision making. To achieve study objectives, the following hypotheses were been adopted: The first hypothesis: No radical change over quality cost can be noticed whether on the over all or partial level. The second hypothesis: No significaition relation between costs of prevention and failure of one side and that of assessment and failure of the other side. The third hypothesis: No associate relation between total quality costs and sales of one side and overall sales and total quality of the other side. The fourth hypothesis: The application of modern cost systems do not lead to dramatic change in the measurement determination of product unit costs and performance assessment. The researcher come up with the findings that emphasize the rejection of the following alternative hypothesis: 1.Radical change in total quality costs has been noticed as a result of the implementation of total quality control method. 2.The is an associative correllation ship between failure and prevention costs of one side and that of the failure and assessment of the other side. 3.There is a strong relation ship between that of total quality and sales of one side and of the overall costs of the total quality and sales of the other side. 4.The implementation of modern costs systems lead to total quality change in the determination and the measurement of product unit costs and performance assessment. The study concludes with recommendations related to the findings of research the most important ones are follows: 1.The necessity for the industrial institutions to work on the study and analysis of The direction of the total quality costs at the holistic and detailed level in order to reduce costs to the minimum. 2.The importance of intensifying efforts to reduce failure costs and led it turn to zero for its none value to the quality of performance. 3.The necessity for the industrial establishments to raise up interest and care for the prevention costs for their great impact upon sales increase.