ﺿﯿﺎء اﻟﺪﻳﻦ ﻋﺒﺪ اﻟﺮﺣﻤﻦ ﺣﺴﯿﻦ2017-11-012017-11-012014http://hdl.handle.net/123456789/6879ﻣﺳﺗﺧﻠص اﻟﺑﺣث ﯾﻬدف ﻫذا اﻟﺑﺣث ﻟﻠﺗﺣول ﻣن اﻻﺳﺗﺧدم اﻟﯾدوي ﻓﻲ ادارة ﺗﻘﻠﯾل اﻟﺧﺳﺎﺋر ﻣن اﺟارء ﻋﻣﻠﯾﺎت اﻟﻣﺳﺢ ﻟﻠﺧطر واﻟﻣﺳﺢ ﻟﻠﺧﺳﺎرة اﺿﺎﻓﺔ اﻟﻲ أﺳﺗﻼم اﻟطﻠﺑﺎت ﻣن ادارﺗﻲ اﻟﺣرﯾق واﻟﺳرﻗﺔ وادارة اﻟﻣطﺎﻟﺑﺎت واﻟﺷروع ﻓﻲ ﻋﻣﻠﯾﺔ اﻟﻣﺳﺢ ﻟﻠﻣواﻗﻊ اﻟﻣارد ﺗﺄﻣﯾﻧﻬﺎ او اﻟﺗﻲ ﯾارد ﺗﺣدﯾد ﻣﻌدل اﻟﺿرر اﻟذي اﺻﺎﺑﻬﺎ واﻟﺳﺑب ﻓﻲ ذﻟك اﻟﺿرر وﺗﻘﯾدﻫﺎ ﻓﻲ اﺳﺗﻣﺎارت ورﻗﯾﺔ ﯾﺗم ﻣﻸﻫﺎ ﻣن ﻗﺑل اﻟﻣﻧدوب اﻟﻣوﻛل ﺑﻌﻣﻠﯾﺔ اﻟﻣﺳﺢ وﻣن ﺑﻌد ارﺳﺎﻟﻬﺎ اﻟﻲ اﻟﺟﻬﺎ اﻟطﺎﻟﺑﺔ ﻟﻠﻣﺳﺢ ﻟﺗﺗﻣﻛن ﻣن اﺗﻣﺎم ﻋﻣﻠﯾﺔ اﻟﺗﺄﻣﯾن ﺑﻘﺑول اﻟطﻠب او رﻓﺿﻪ و اﺧارج وﺛﯾﻘﺔ اﻟﺗﺄﻣﯾن ﻟﻠزﺑون او ﻓﻲ ﺣﺎﻟﻪ طﻠب ﻣﺳﺢ اﻟﺧﺳﺎرة ﯾﺗم ﺗﺣدﯾد اﻟﺗﻌوﯾض , وﻟﻸﺳﺗﻔﺎدة ﻣن ﻣﻣﯾازت اﻟﺣﺎﺳوب وﻧظم اﻟﻣﻌﻠوﻣﺎت ﻣن ﺧﻼل اﻟﻧظﺎم اﻻداري اﻟﻣﺗﻛﺎﻣل اﻟذي ﯾوﻓر ﻛل اﻟﻣﺗطﻠﺑﺎت اﻟﺿرورﯾﺔ اﻟﺗﻲ ﺗﻠﺑﻲ اﺣﺗﯾﺎﺟﺎت اﻻدارة ﻣن ﺗﻘﯾد ﻋﻣﻠﯾﺎت اﻟﻣﺳﺢ اﻟﺗﻲ ﺗم اﻧﺟﺎزﻫﺎ ﻓﻲ اﻟﻧظﺎم واﻻﺣﺗﻔﺎظ ﺑﺗﻠك اﻟﻣﻌﻠوﻣﺎت اﻟﻣﺗﺣﺻل ﻋﻠﯾﻬﺎ ﻣن ﺧﻼل اﻟﻣﺳﺢ واﻟوﺻول اﯾﻬﺎ ﻓﻲ اي وﻗت و زﯾﺎدة درﺟﺔ اﻟﻣﺻداﻗﯾﺔ وﻋﻣل اﻻﺣﺻﺎﺋﯾﺎت اﻟﻣﺳﺗﻘﺑﯾﻠﺔ ﻣن اﻟﺗﻲ ﺗدﻋم ﻋﻣﻠﯾﺔ اﺗﺧﺎذ اﻟﻘارر اﻟﻠﺟﻬﺎت اﻟﻣﺳﺄوﻟﺔ و ﺗﺳﻬﯾل ﻋﻣﻠﻬﺎ ﻛﻣﺎ ﯾوﻓر اﻟﻧظﺎم ﺗﻔﺻﯾل دﻗﯾق ﻟﻛل ﺗﻔﺎﺻﯾل ﻋﻣﻠﯾﺔ اﻟﻣﺳﺢ اﻟﺗﻲ ﺗﺗم ﻣن ﻗﺑل اﻟﻣﻧدوب وذﻟك ﻣن ﺧﻼل ﺗﻘﺳﯾم اﻻﺳﺗﻣﺎرة اﻟﻲ اﺟازء ﺑﻧﺎء ﻋﻠﻰ اﻟﺗﻘﺎرﯾر اﻟﺗﻲ ﯾﺣﺗﺎج اﻟﯾﻬﺎ ﻛل ﻣن اﻟزﺑون و ادارة ﺗﻘﻠﯾل اﻟﺧﺳﺎﺋر و ادارة اﻟﺣرﯾق و اﻟﺳرﻗﺔ ﻟﻠﻣﺳﺎﻋدة ﻋﻠﻰ ﻣروﻧﺔ اﻟﻘارارت و ﺑذﻟك ﯾﺗم ﺗوﻓﯾر ﺗﻘﺎرﯾر ﺗﻣﻛن ﻣن ﻣﺗﺎﺑﻌﺔ اﻟﻣﻧﺎدﯾب ﻟدى ادارة ﺗﻘﻠﯾل اﻟﺧﺳﺎﺋر ,و اﯾﺿﺎ ﺗﻔﺎدي ﻣﺷﺎﻛل ﺿﯾﺎع اﻟﻣﻌﻠوﻣﺎت اﻟﺗﻲ ﺗﻣﺛل ﻣﺷﻛﻠﺔ ﻛﺑﯾرة ﺗواﺟﻪ اﻻدارة و ﻣن ﺛم اﺧارﺟﻬﺎ ﻓﻲ ﺷﻛل ﺗﻘﺎرﯾر ﯾﺗم ارﺳﺎﻟﻬﺎ ﻟﻼدارة اﻟطﺎﻟﺑﺔ او اﻟﻔرع اﻟطﺎﻟب ﻣن ﺧﻼل اﻟﺷﺑﻛﺔ اﻟﻣوﺻﻠﺔ ﻓﻲ اﻟﺷرﻛﺔ ﺣﺳب اﻟطﻠﺑﺎت اﻟﻣﻘدﻣﺔ ﻣن ﻗﺑﻠﻬﺎ ﻣن ﻏﯾر ﺗﺄﺧﯾر ,وﻛل ذﻟك ﻣن ﺧﻼل اﻻدوات اﻟﺗﻲ ﺗم اﺳﺗﺧداﻣﻬﺎ ﻓﻲ اﻟﻣﺷروع ﻣن ﻟﻐﺎت واﻻﺳﺗﻔﺎدة ﻣن ﻣﻣﯾازت ﻗواﻋد اﻟﺑﯾﺎﻧﺎت اﻟﻛﺑﯾرة (UML) (وادوات ﻟﻠﺗﺣﻠﯾل SQL)ﺑرﻣﺟﺔ 6 (اﻟﺗﻲ ﺗﺗﯾﺢ ﻟﻧﺎ ﻓرﺻﺔ اﻟﺗوﺳﻊ ﻓﻲ اﻟﻧظﺎم ﻻﺣﻘﺎ ﺑﺄﺿﺎﻓﺔ ﺟﻣﯾﻊ اﻟﻔروع و ORACLE) اﻻدارة . 7 Abstract This research aims to shift from of Use manual management to reduce losses from the surveys of the risk and the survey of the loss in addition to receiving orders from the administrations of fire, theft and management of claims and initiate the process of surveying the sites to be secured or which is intended to determine the rate of the damage hit by the reason for this damage and adherence to the forms the paper is filled by a representative entrusted the process of scanning and later send them to Aljha requesting a survey to be able to complete the process of insurance to accept or reject the request and take out the insurance policy to the customer or in the case of a request scanning loss is determined by the compensation , and to take advantage of the features of the computer and information systems through the administrative system integrated , which provides all the necessary requirements that meets the needs of the administration of restricting surveys that were completed in the system and maintain such information obtained through the survey and access Dear at any time and increase the degree of credibility and the work of Statistics Almstaqbilh of which supports the decision-making process Alljhat Almsaolh and facilitate their work the system provides a breakdown of flour per the details of the survey , which is done by a delegate , through the division of the form into sections based on the reports needed by both the customer and management to reduce losses and management of fire and theft, to help flexible decisions and thereby provide reports enable follow Almnadeb administration has cut losses , 8 and also to avoid the problems of loss of information , which represents a big problem facing the administration and then taking them out in the form of reports are sent to the administration requesting or branch the student through the connected network in the company according to applications submitted by them from non- delay , all through tools that were used in the project of programming languages (SQL) and tools for analysis ((UML and benefit from the advantages of large databases (ORACLE) , which gives us an opportunity to expand the system later adding all the branches and the administrationنظم معلومات