أثر ادارة التكلفة باستخدام تحليلات سلسلة القيمة علي زيادة الميزة التنافسية للمصارف التجارية (دراسة ميدانية)

Abstract

Abstract The effect of cost management using the Analytics value chain to increase the competitive advantage of commercial banks, which has been a problem in answering the following questions: 1. is there a relationship between the use of value chain cost management and calendar services. 2. is there a relationship between the use of value chain cost management and quality of banking services. 3. is there a relationship between the use of value chain cost management and timing of access to banking services. To achieve the objectives of the research are the following: hypothesis testing 1. There is a relationship between the use of value chain cost management by banks and banking calendar. 2. There is a relationship between the use of value chain cost management by banks and quality of banking services. 3. There is a relationship between the use of value chain cost management by banks and banking. Where the researcher adopted a curriculum historical and descriptive analytical And the researcher to several product are: l. There is a relationship between the use of value chain cost management by banks and banking calendar. 2. There is a relationship between the use of value chain cost management by banks and quality of banking services. 3. There is a relationship between the use of value chain cost add-on to banks and banking. The researcher also reached several recommendations including: 1. need to review prices of established periodically in the light of the results compared to the prices of competitors. 2. the need to provide flexibility to the management of the facility in rearranging modules and sections of the structure if cost-cutting decisions. 5