تقويم دور نظم المعلومات في ترشيد القرارات : دراسة حالة قطاع المصارف السودانية

Abstract

Abstract This study aims at assessing the role of Information Systems in rationalizing the decision making in banking industry . This is done through evaluating the efficiency of information systems of banking system in Sudan . Different relationships are established between the information systems and the effectiveness of decisions , the hardware , software ,and people employed as well as the services that contribute in the development of the information systems. To achieve the objectives of the study , the following hypotheses are developed : 1. There is positive relation ship between the efficiency of Information Systems and the effectiveness of Decision Making Process. 2. The quality of the hardware used is determinate of the efficiency of the system , and consequently the efficiency of the decision taker. 3.The capabilities of people working in the system affects the efficiency of the Information Systems. 4. The efficiency and development of the Information Systems is manifested in the quality services provides. The results shows that the Information Systems utilized is just a small unit that generate reports to operational level and middle level management . No decision support systems are found .Also , the existing information systems are not used for developing the banking activities and diversification , hardware , the personal employed are found to be qualified and the hardware used is relatively good. The researcher provided some recommendations among which , the Information Systems should be utilized in an optimum way, and those systems should be connected to Intemational network as well as the system should be developed in such away that to render quality services to clients.